Make your student life easier
Make your student life easier
Make your student life easier

The services at the Accueil - Welcome Desk

The prefecture of Haute-Garonne, the Board of Education of the Academy of Toulouse, the CAF of Haute-Garonne and the Crous of Toulouse Occitanie provide services at the Accueil - Welcome Desk to answer all your questions and make your administrative procedures easier.


The Prefecture of Haute-Garonne

The Prefecture of Haute-Garonne receives international students at the Accueil - Welcome Desk. Students can submit their application for a residence permit and collect their residence permit when the two facilities dedicated to them are open.

Each student concerned must make an appointment on the website and download the file corresponding to their situation (1st application or renewal).



The CIO (Information and Guidance Centre) for Higher Education of the Academy of Toulouse

You wish to find information about your academic year, degrees or careers ? A guidance counsellor from the Board of Education is there to give you advice and support for academic path guidance in higher education. By appointment Monday to Thursday and additionally without appointment on Wednesday afternoon from 1.30 pm to 4 pm.
For more information:


The Caisse d’Allocations Familiales (Family Allocations Office) of Haute-Garonne

CAF officials receive students  and researchers throughout the year to estimate their benefits and help you with any request for housing assistance, work allowance via the website

You can book an appointment for a follow up on your application (lien) or to get assistance to make a new one (lien) on the Caf computers.

9 a.m to 12.30 pm and 1.30 p.m to 5pm

More information : Q&A CAF 


The Crous of Toulouse Occitanie

The Crous of Toulouse Occitanie guides you with grants, housing, under certain conditions, catering, culture, jobs...

Book your appointment (lien)

For more information: Crous-Toulouse Occitanie.